Practices › Concierge medicine

The AI-native EHR and care platform for concierge medicine practices.

The access your patients pay for.
Without the burnout.

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Care plan goalHome cuff, labs, check-ins
Get my blood pressure under control
  • Home systolic average128At goal148 in May. Goal under 130
  • Home diastolic average82At goal94 in May. Goal under 85
  • Days with readings, per week6Improving3 in May. Goal 7

Wellpro is the AI-native EHR, practice management and patient app platform for concierge medicine practices. Memberships, the chart, care plans, messaging and billing run in one system, built around each patient’s goals, so your team can give every patient the access they pay for without burning out.

Memberships

Concierge membership software, built in.

Sell monthly, quarterly and annual memberships, tiered plans, family plans and add-on services, with HSA and FSA cards. New patients enroll from one link. Billing lives in the same record as the chart and the care plan, so there is no second system to reconcile. At renewal, patients see what changed for them over the year, which is the best reason to stay.

Patient messaging

Patient access your team can keep up with.

Concierge patients expect to reach you. Wellpro keeps that promise without putting your physicians on every question.

  • Routine questions answered. Refills, results, scheduling and plan questions are answered under your practice’s rules.
  • Everything else drafted. Messages that need a clinician arrive with a reply drafted for your team to approve.
  • Telehealth built in. Video visits run from the same record, with notes and orders drafted the same way as in-person visits.
Patient messages this morning3 answered, 1 drafted for your review
  • AnsweredRefill request for a current prescription
  • AnsweredWhen will my lab results be in?
  • AnsweredMoving Thursday’s visit to Friday
  • For reviewQuestion about a new symptom, reply drafted
Under your practice’s rules
The visit

Longer visits, without the charting after.

Wellpro prepares the chart before the visit, listens during it, and drafts the note, the visit summary, care plan updates and orders. You review and sign once, and prescriptions, labs, referrals and the follow-up go out.

“Our providers were spending 20 to 30 minutes after every visit writing the clinical note, drafting the patient summary and placing the follow-up orders. It takes a couple of minutes now. Multiply that across a full schedule and it changes what a day looks like.”

Kristin OjaKristin Oja, DNP, FNP-CFounder & CEO, STAT Modern Health
Labs and diagnostics

Comprehensive physicals and labs, tracked against every goal.

Order tests through Wellpro or bring in results from any lab. Through Evexia, Junction and Fullscript (formerly Rupa), Wellpro connects to a large number of specialty and conventional labs. Advanced panels, imaging, wearables and CGM land in one record and are tracked against the goals they measure, not filed as PDFs.

Connected throughEvexiaJunctionFullscript
How it works

Concierge care plans built around each patient’s goals.

Every plan starts with what the patient wants, in their own words. Your whole team builds around it.

Goal

Start with the patient

“Get my blood pressure under control” becomes a clinical goal your team can measure, like a home blood pressure average.

Action

Your plan, organized

A medication review, a home blood pressure cuff and weekly check-ins by message, each tied to the goal it serves.

Measure

Proof it is working

Home readings, labs and how the patient says they feel, tracked against the goal and visible to your team and the patient.

Flows

Concierge protocols and care pathways, built in.

Every practice runs its program differently. With Flows, you build your own clinical and admin workflows in Wellpro: a new-member onboarding sequence, an annual physical workflow, a post-visit follow-up cadence, a renewal process. Once a flow is set up, Wellpro runs it the same way for every patient it applies to, and your team steps in where judgment is needed.

Between visits

The relationship continues between visits.

A plan patients follow

Thrive, the patient app branded for your practice, turns the care plan into today’s steps, with the reason each one matters.

Plans that keep up

As results and check-ins come in, Wellpro suggests changes to the plan. Your clinicians approve them in one click.

Your practice in their pocket

Messages, visits, results and the plan in one app with your name on it.

Health Index Coming soon

A score your patients understand.

Health panels and panel scores roll up into a Health Index your practice owns, built from your own protocols and markers. Patients see one number moving in the right direction, and your team sees exactly what drives it.

Security and privacy

Your patient data and protocols stay yours.

Switching

Start alongside. Switch when you’re ready.

Start alongside

Wellpro works next to your current EHR through standard, FHIR-based integrations. Your clinicians work in Wellpro, while your current system keeps scheduling and billing.

Consolidate over time

When you’re ready, we migrate your records and memberships, set up your protocols and train your team. Most practices are live in weeks.

Questions

What concierge practices ask us.

What is the best EHR for a concierge medicine practice?

One built around the relationship, not the billing code. Wellpro is an AI-native EHR and care platform made for concierge practices: memberships, messaging, labs, care plans and a branded patient app run in one system, with every result tracked against each patient’s goals.

What software do concierge practices need?

Most concierge practices juggle an EHR, a membership billing tool, a patient portal, a messaging app and lab portals. Wellpro brings that into one system, so the chart, the plan and the membership stay connected.

Do we have to replace our current EHR?

No. Wellpro can run alongside your current EHR. It connects through standard, FHIR-based integrations, so your clinicians can work in Wellpro while scheduling and billing stay in your current system. When you’re ready, Wellpro can replace it, with intake, scheduling, messaging, memberships and billing, telehealth, an AI scribe, e-prescribing and labs in one place.

Can we run memberships and billing in Wellpro?

Yes. Monthly, quarterly and annual memberships, tiers, family plans and add-on services are built in, with HSA and FSA cards and billing in the same record as the chart.

Can Wellpro bill insurance?

Insurance billing is coming soon. Today, hybrid practices run Wellpro alongside their current system, which keeps handling insurance claims, and move over when they’re ready.

How does Wellpro keep patient messages manageable?

Routine questions are answered under your practice’s rules. Messages that need a clinician arrive with a reply drafted for your team to approve.

Does Wellpro include telehealth?

Yes. Video visits run from the same record, and Wellpro drafts the note, summary and orders the same way it does for in-person visits.

Can we order labs through Wellpro?

Yes. Order tests through Wellpro or bring in results from any lab. Wellpro connects to a large number of specialty and conventional labs through Evexia, Junction and Fullscript (formerly Rupa).

Is Wellpro a good fit for membership medicine and executive health practices?

Yes. Membership medicine and executive health practices share the same work: longer visits, comprehensive annual physicals, close follow-up and membership billing. Wellpro runs all of it in one place.

Can we build our own protocols and care pathways?

Yes. With Flows, your practice builds its own clinical and admin workflows and care pathways, and Wellpro runs them consistently for every patient they apply to. Your protocols stay private to your practice.

How long does it take to switch to Wellpro?

Most practices are live in weeks. We handle data migration, protocol setup, training and change management with you.

See your concierge practice in Wellpro.

Bring a real patient scenario. We will show you how it runs in Wellpro, from enrollment to the plan your patient sees.

Let’s talkNow accepting a limited number of new practices.